Merchant FAQ | Notion

I Self-Installed Onward but it’s in the Wrong Location/Doesn’t Look Clean
Why is Onward Package Protection missing from my store?
Why is Onward Appearing as a Product in My Shopify Store?
Why Does Onward Need My Billing Information? Isn’t it Free for Merchants?
What if My Products aren’t Sold in American Dollars ($USD)?
Is Onward a taxable or non-taxable product?
Does Onward have an open API?
Can I hide Onward from appearing in product upsell slots?
What if the order is free, will Onward get added?
Can non-storefront orders be customer insured?
What rate does the merchant get charged for manually adding protection to an order?
Does Onward impact free shipping thresholds?
When does the Satisfaction Guarantee email get sent?
Does Onward cover exchange orders?